This agreement applies between you, the User of www.ownersdirect-croatia.com (our “website”) and Only Owners of [Sikirica 47, 21315 Dugi Rat] (“Only Owners”, “we”, “us”, or “our”), the operator of this website. Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon your first use of the website. If you do not agree to be bound by these Terms of Use, you should stop using the website immediately.

• Definitions and Interpretation 

In this Agreement the following terms shall have the following meanings: 

• “Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of the website;

• “Service” means collectively any online facilities, tools, services or information that Only Owners makes available through the website either now or in the future;

• “System” means any online communications infrastructure that Only Owners makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

• “Host”/ “Hosts” means Users acting as either individual accommodation hosts, who may be acting on a consumer-to-consumer basis, or managers acting on a business-to-consumer basis. 

• “Guest” / “Guests” means Users who have created an account with us and are logged into the account and have booked or are about to book a hosts accommodation offered on the Only Owners website;

• “User” / “Users” means any third party that accesses the website and is not employed by Only Owners and acting in the course of their employment; and

• GENERAL TERMS

1. 1. Making Bookings on our website is only permitted to those persons who can enter into legally binding contracts. For this reason, the Services may only be used by persons over the age of 18.
   2. Only Owners may make changes to these Terms of Use at any time, for example, due to technical changes in business operations, new or modified or discontinued listings or features, and changes in law. 
   3. Only Owners may ask you directly for personal data. For example, Only Owners may ask you for contact information such as your full name, telephone number and email address to enable certain functionality, such as your booking. For more information about the personal data we process, please read our Privacy Policy and Cookie Policy. 

• ACKNOWLEDGEMENTS

1. 1. User may view and obtain information about listings of accommodation (“Accommodation”) offered for rent by Hosts and other Third Parties on the website. We may also offer other tools or services through which Users may make a binding offer to book an Accommodation.
   2. The website serves only as a portal where Users can select and make a binding offer for Rental Accommodation. Rental contracts are concluded solely between Guest and the relevant Host and bookings are to be made between Hosts and Guests directly. 
   3. Only Owners is not and will not be a party to any contractual relationship between Guest and the relevant Host, pursuant to its status, is not obligated to act as an intermediary in the event of any dispute between Guest and the relevant Host. 
   4. You acknowledge and agree that the Guest and the relevant Host, are responsible for the performance of obligations under such agreements between the Guest and the relevant Host, that Only Owners is not a party to such agreements, is not acting as an agent, and disclaims any liability under such agreements, even if the booking of accommodation or activities the use of other tools, services or products is facilitated by the website, as Only Owners is not a party to any rental or other contracts between Guest and the relevant Host. Only Owners is not an organizer or seller of package holidays and, in relation to the distribution of accommodation on websites that are not part of an Only Owners brand, Only Owners is not acting as a seller for the purposes of linked travel services.
   5. Hosts may be either individual accommodation Hosts, who may be acting on a consumer-to-consumer basis, or managers acting on a business-to-consumer basis. If you enter into a rental/ service agreement with an individual accommodation Host on a consumer-to-consumer basis, please note that consumer protection rules do not apply in relation to your contract with the individual accommodation Host. The Host is solely responsible for deciding whether or not they are acting as a consumer or business and for any statements they make to Guests/Hosts regarding their status.
   6. Guests/Hosts are responsible for and agree that they will comply with all laws, rules and regulations applicable to their use of the website, any tools, services or products offered on the website, and any transactions entered into between them on or in connection with their use of the website. 
   7. Guests are informed that the design of the listing, the rental of the accommodation or the listed activity and business transactions relating to the rental of accommodation or activity are the responsibility of the Host and that the Host is responsible for compliance with all laws, rules and regulations to that extent. 
   8. Please note that although we are not a party to any rental or service agreements and, to the extent permitted by law, do not assume any liability for the legal and regulatory compliance of any accommodation or service advertised on the Site, we may in certain circumstances be legally required to provide information relating to listings in order to comply with requests by governmental or regulatory authorities in connection with investigations, litigation or administrative proceedings.

 

1. ACCESS
   1. In order to use our Service, you must 1) be at least eighteen (18) years old and able to enter into contracts; 2) complete the registration process; 3) agree to these Terms; and 4) provide true, complete, and up to date legal and contact information. 
   2. If you sign up for our Service on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms on their behalf.

 

1. ACCOUNT AND PASSWORD
   1. The Services are provided to Customer via a dedicated account on the Website, pursuant to which Customer will create a unique user-id and password. 
   2. You’re responsible for keeping your user-id and password confidential. You’re also responsible for any use of any account that you have access to, whether or not you authorized the use. You’ll immediately notify us of any unauthorized use of your accounts.
   3. You are solely responsible for any losses, damages, fees or liability due to your lost, stolen, hacked or otherwise compromised user-ids and passwords.
   4. We don’t have access to your current password, and for security reasons, we may only reset your password.

• PRICES

1. 1. The prices stated in the offers are determined by the Hosts and transmitted to Only Owners for publication.
   2. The prices of the offers are understood as final prices for the respective offer. Depending on the user’s settings, they correspond to the price per night or price per stay for the selected/displayed period; if applicable, plus selected/booked extra services or binding additional costs payable per Bank Transfer to the relevant Host. The respective Host is solely responsible for the correct and complete presentation of the prices. Only Owners endeavors to include all costs, however, further costs may be indicated by the Hosts which do not result from the offer itself.
   3. Only Owners accepts no responsibility for the accuracy of the prices quoted or any other information. Users are required to check the details before booking.

• BOOKING, SERVICES AND RESERVATIONS 

1. 1. Each reservation is passed on to the respective Host via Only Owners as a declaratory messenger on behalf of the Guest. For the smooth processing of the booking, it is therefore necessary that the data provided by the Guest (e.g., Accommodation data, contact data) are correct and complete.
   2. Depending on the type of reservation made, the last possible time for check-in by the Guest at the accommodation or activity varies. The different reservation options are presented during the booking process and selected by the Guest on this basis. If a time limit for check-in is specified for the selected reservation type, the reservation is cancelled in the event of late arrival or no show. Thereafter, a claim to accommodation or activity no longer exists.

• CHANGES AND CANCELLATIONS

1. 1. Depending on the Host’s terms and conditions, the Guest shall be obliged to pay the agreed price for the Accommodation (or part thereof) after the reservation has been made if the reservation has not been cancelled in time or the Accommodation has not been used without cancellation. The detailed cancellation conditions depend on the respective host and booking type and are stated separately in the respective booking dialogue and accepted by the Guest.
   2. In order to avoid misunderstandings, all changes and cancellations must be made via the Host. 
   3. If you wish to cancel your booking, please refer to the cancellation requirements communicated by the Host. For any booking not cancelled within the specification communicated by the Host, the cost of the entire stay may be charged. In case of no-show, the full booking amount will be charged. Different cancellation conditions may apply for group bookings. In this case, the host will contact you. 

• RIGHTS AND OBLIGATIONS OF ONLY OWNERS

1. 1. Only Owners will endeavor to reproduce as accurate as possible the photographs submitted by the Host on the website. However, the Guest is aware that scanning of non-digital images and individual screen settings may result in variations from the original image and Only Owners accepts no responsibility or liability for any such variations.
   2. You further acknowledge that the Hosts – and not Only Owners – are responsible (to the extent permitted by law) for the accuracy with which the photographs and descriptions describe the relevant Accommodation.
   3. It is difficult to verify the identity of individuals on the internet. We therefore cannot and will not accept responsibility for ensuring that another user is in fact the person indicated by that user. We recommend that Guests/Hosts communicate directly, although again we cannot guarantee that the person you are communicating with is the one indicated in the listing. In addition, we recommend that Guests/Hosts take steps themselves to identify the host and verify the Accommodation and the accuracy of the relevant content of your booking or proposed booking. 
   4. You acknowledge that Only Owners is not responsible for verifying the identity, conduct of any Host or for verifying the existence, nature or condition of the relevant Accommodation.
   5. Only Owners may, if necessary (including to prevent fraudulent conduct by a third party and in the event of a complaint, claim or potential litigation), disclose a reasonable portion of the Guests/Hosts personal data to any relevant third party who has requested such data by means of a letter from their legal representative, through a competent authority or a court order, subpoena or injunction.
   6. Only Owners reserves the right to assign these Terms of Use and to assign or sub-contract some or all of its rights and obligations under these Terms of Use to any third party or other legal entity within the Only Owners, provided that this does not affect the rights granted to you under these Terms of Use.

• INFORMATION AND COMMUNICATIONS

Guests/Hosts may only provide accurate and truthful information about their identity, including their country of residence, in connection with their reservations and listings and other communications. Only Owners cannot be held responsible for incorrect information about the property, host and guest. 

• LIABILITY OF ONLY OWNERS

1. 1. The website merely provides a reservation venue where you can view Accommodation, contact Hosts in relation to enquiries or any questions you may have or make reservations for Accommodation. We do not, to the extent permitted by law, accept any liability in connection with any contract you enter into with a Host or for any accommodation you rent or activity you book, except to the extent that we collect tax information and/or levy residence tax on behalf of the Host. 
   2. In addition, to the extent permitted by law, we do not accept any liability for the acts or omissions of Hosts or any other person or party connected with the Accommodation. The contract for all Accommodation is with the Host. His/her terms and conditions will apply to your booking. Such terms and conditions may limit and/or exclude the liability of Hosts to you. You are therefore advised to read them carefully before booking. 
   3. We do not provide liability insurance for Hosts or Guests. Guests/Hosts are advised to take out appropriate insurance to cover the booking, including in the event that the booking has to be cancelled. Guests/Hosts must ensure that the insurance cover is sufficient and appropriate for their particular needs.
   4. Only Owners shall not be liable, to the fullest extent permitted by law, for any claim, cause of action, recovery, loss, damage, fine, penalty or other cost or expense of any kind, including reasonable legal costs (“Claims”), brought or incurred by any third party in connection with (a) any material or content you provide to the website; (b) your use of any content on the website; (c) any breach by you of these Terms of Use; or (d) your use of the Accommodation; (e) any accidents and incidents that happens on or in the property and without limitations including to Burns, scalds and cuts, Slips, trips and falls, failure to comply with gas, water, electrical, fire safety, violence and abuse, inappropriate videotaping, drowning, abduction. If you are dissatisfied with Only Owners’ website or systems or do not agree with any part of these Terms of Use, your sole and exclusive remedy against Only Owners is to discontinue using the Site. 
   5. Furthermore, the above exclusions and limitations do not apply to Only Owners’ breach of material contractual obligations of providing the website to you (cardinal obligations). In the event of a breach of cardinal obligations, Only Owners shall only be liable for the damage typical of the contract and foreseeable at the time of the conclusion of the contract. The exclusions or limitations also do not apply in the case of damage caused intentionally or by gross negligence, fraud or fraudulent misrepresentation of Only Owners and claims arising from statutory guaranteed liability and guarantees expressly granted by Only Owners. Otherwise, liability for damages caused by slight negligence is excluded.

• INTELLECTUAL PROPERTY

1. 1. All Content included on the website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Only Owners, our affiliates or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable International intellectual property and other relevant laws.
   2. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the website unless otherwise indicated on the website or unless given express written permission to do so by Only Owners.

• LINKS TO OTHER WEBSITES

The website may contain links to other sites. Unless expressly stated, these sites are not under the control of Only Owners or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on the website does not imply any endorsement of the sites themselves or of those in control of them.

• PRIVACY

1. 1. For the purposes of applicable data protection legislation, Only Owners will process any personal data you have provided to it in accordance Privacy Policy available on the Only Owners website or on request from Only Owners.
   2. You agree that, if you have provided Only Owners with personal data relating to a third party (1) you have in place all necessary appropriate consents and notices to enable lawful transfer such personal data to Only Owners and (2) that you have brought to the attention of any such third party Only Owners’ Privacy Policy. You agree to indemnify Only Owners in relation to all and any liabilities, penalties, fines, awards or costs arising from your non-compliance with these requirements.

• DISCLAIMERS

1. 1. Only Owners makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure, and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.
   2. No part of this website is intended to constitute advice and the Content of this website should not be relied upon when making any decisions or taking any action of any kind.
   3. Host are responsible to get the permission from the authorities in their countries to rent their properties, if required.
   4. If a user violates Only Owners` Terms and Conditions, Only Owners can ban or delete his/her account or subscription without being refunded.

• AVAILABILITY OF THE WEBSITE

1. 1. The website is provided “as is” and on an “as available” basis. We give no warranty that the website will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality.
   2. Only Owners accepts no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

• NO WAIVER

In the event that any party to these Terms of Use fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

• PREVIOUS TERMS AND CONDITIONS

In the event of any conflict between these Terms of Use and any prior versions thereof, the provisions of these Terms of Use shall prevail unless it is expressly stated otherwise.

• SEVERANCE

In the event that one or more of the provisions of this Agreement is found to be unlawful, invalid or otherwise unenforceable, that / those provision(s) shall be deemed severed from the remainder of this Agreement.  The remainder of this Agreement shall be valid and enforceable.

• LAW AND JURISDICTION

These Terms of Use and the relationship between you and Only Owners shall be governed by and construed in accordance with the Law of Croatia.

Privacy Policy

We appreciate your interest in our Privacy Policy. At Only Owners, we take the protection of your data very seriously, and in the below we explain what data we collect when you use our website and how it is used.

 

General Information 

• What law applies?

Our use of your Personal Data is subject to both Croatia`s Act on Implementation of the General Data Protection Regulation (“AIGDPR”) and the EU`s General Data Protection Regulation (“GDPR”), and of course we process your Personal Data accordingly.

• What is Personal Data?

Personal Data is any information relating to personal or material circumstances that relates to an individual. This may include, a name, date of birth, e-mail address, postal address, or telephone number but also online identifiers such as IP addresses or device ID`s. 

• What is processing?

“Processing” means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means. The term is broad and covers virtually any handling of data.

• Who is responsible for data processing?

The responsible party within the meaning of the AIGDPR and the GDPR is Only Owners of [Sikirica 47, 21315 Dugi Rat] (“Only Owners”, “we”, “us”, or “our”). If you have any questions or if you wish to exercise your rights, please contact us using our Contact Form, email us at info@ownersdirect-croatia.com or write to us at the above address.

 

• What are the legal bases of processing?

In accordance with the AIGDPR and the GDPR, we have to have at least one of the following legal bases to process your Personal Data:

 

• For the fulfilment of contractual obligations
  • The purposes of the data processing are primarily based on the service we provide.

• Within the framework of our legitimate interests

Where necessary, we process your data beyond the actual performance of the contract in order to safeguard legitimate interests of us or third parties. Examples are:

• Ensuring IT security and IT operations,
• Measures for business management and further development of our services,
• Defense against third-party claims and enforcement of own claims.

• Based on your consent

• • Insofar as you have given us your consent to process personal data for certain purposes. 

• Is there an obligation for me to provide data? 

Within the scope of our business relationship, you are only required to provide personal data that is necessary for the establishment, implementation, and termination of a business relationship or that we are legally obliged to collect. Without this data, we will usually have to refuse to conclude the contract or will no longer be able to perform an existing contract and may have to terminate it.

 

Data we collect automatically

• Log data

Each time you visit our website, our system automatically records the following data from the visiting device and stores it in a so-called log file: i) Name of the retrieved file, ii) date and time of the visit, iii) amount of data transferred, iv) message about successful retrieval, type of browser and version used, v) IP address (identification of the user’s device), vi) Operating system of the visiting device, vii) Internet service provider of the visiting device, viii) website from which you access our website, and ix) which of our website pages you are accessing. The legal basis for processing is our legitimate interest.

 

1. Content Management System (CMS)

We also use the Content Management System (CMS) of WordPress by Automattic Inc to publish and maintain the created and edited content and texts on our website. This means that all content and texts submitted to us is transferred to WordPress. This represents a legitimate interest.

• Cookies

We use so-called cookies on our website. Cookies are pieces of information that are transmitted from our web server or third-party web servers to your web browser and stored there for later retrieval. For further information on the Cookies we use, please refer to our Cookie Policy. The legal basis for processing is our legitimate interest and your consent.

• Third-party services and content

We use content or service offers of third-party providers on the basis of our legitimate interests in order to integrate their content and services (“services”). 

 

This always requires that the third-party providers of this content are aware of the IP address of the user, as without the IP address they would not be able to send the content to their browser. The IP address is therefore necessary for the display of this content. 

 

The following provides an overview of third-party providers and their content, together with links to their privacy policies, which contain further information on the processing of data and so-called opt-out measures, if any,

 

• Fonts: Google Fonts by Google LLC and Font Awesome by Fonticons Inc,
• Forms: Contact Form 7 by Takayuki Miyoshi,
• Spam protection: reCAPTCHA by Google LLC, and 
• Maps: Google Maps by Google LLC.

 

Data we collect directly

• Contacting us

Personal data is processed depending on the contact method. In addition to your name and email address, IP address or phone number, we usually collect the context of your message, which may also include certain Personal Data. The personal data collected when you contact us is used to process your request and the legal basis is your consent. 

 

For the Chat, we use the tawk.to Life Chat of the company tawk.to, Inc, on our website. Tawk.to Life Chat uses cookies to enable you to personalize your online experience. We have no knowledge of the storage period at tawk.to and no possibility to influence it.

• Account Creation

If you create an account, we will collect and store the data you enter during registration (e.g., your name, email and password). At the same time, we also store your IP address. The legal basis for the processing is your consent. You may withdraw your consent by deleting your account by contacting us.

• Providing our services

The protection of your data is particularly important to us in the performance of our services. We therefore only want to process as much Personal Data (for example, your name, address, e-mail address or telephone number) as is absolutely necessary. Nevertheless, we rely on the processing of certain Personal Data, to fulfill our contractual obligations to you or to carry out pre-contractual measures. 

• When using our services

We process the data of our users in order to be able to provide you with our listing/booking services as well as to ensure the security of our services and to be able to develop it further. This includes in particular our support, correspondence with you, fulfillment of our accounting and tax obligations. Accordingly, the data is processed on the basis of fulfilling our contractual obligations as well as to fulfill our legal obligations.

 

The legal basis for the data processing is the fulfillment of our contractual obligations and, in individual cases, the fulfillment of our legal obligations as well as your consent.

 

Some of the data you choose to provide may be considered non-Personal Data and/or “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. By choosing to provide this data, you consent to our processing of that data. 

 

Where any Personal Data relates to a third party, you represent and warrant that the Personal Data is up-to-date, complete, and accurate and that you have obtained the third party’s prior consent for our collection, use and disclosure of their Personal Data for the Purposes. You agree that you shall promptly provide us with written evidence of such consent upon demand by us. 

 

Unless otherwise specified the purposes of processing are contractual performance and service, contact requests and communication, office and organizational procedures, administration, and response to requests, visit action evaluation. The legal basis for the data processing is the fulfilment of our contractual obligations and, in individual cases, the fulfilment of our legal obligations as well as your Consent.

 

You may withdraw your consent and request us to stop using and/or disclosing your personal and special category data by submitting your written request to us. 

• Administration, financial accounting, office organization, contact management

We process data in the context of administrative tasks as well as organization of our business, and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The processing bases are our legal obligations and our legitimate interest. 

 

General Principles

• Who receives my data?

Within Only Owners, those that need your data to fulfil our contractual and legal obligations will receive access to it.

 

Processors used by us may also receive data for these purposes. These are companies in the categories of IT services, telecommunications, and sales and marketing. Where we use processors to provide our services, we take appropriate legal precautions and corresponding technical and organizational measures to ensure the protection of personal data in accordance with the relevant legal provisions.

 

Data is only passed on to third parties within the framework of legal requirements. We only pass on users’ data to third parties if this is necessary, for example, for contractual purposes or on the basis of legitimate interests in the economic and effective operation of our business or you have consented to the transfer of data, this may include certain booking information with the relevant host or if you are a host publicly on your listing.

• How long will my data be stored?

As far as necessary, we process and store your personal data for the duration of our business relationship, which also includes, for example, the initiation and execution of a contract.

 

In addition, we are subject to various storage and documentation obligations, which result from the minimum statutory retention periods and the Ministry of Finance, Tax Administration (“Ministarstvo financija”), among others. The retention and documentation periods specified there are two to eleven years.

• How do we secure your data? 

Our website uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of content or contact requests that you send to us. We have also implemented numerous security measures (“technical and organizational measures”) for example encryption or need to know access, to ensure the most complete protection of Personal Data processed through this website. 

 

Nevertheless, internet-based data transmissions can always have security gaps, so that absolute protection cannot be guaranteed. And databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised as expeditiously as possible after which the breach was discovered.

• Are data transferred to a third country or to an international organization?

Your data is not transferred to third countries (countries outside Croatia and the EEA).

• Special Category Data

Unless specifically required when using our services and explicit consent is obtained for that service, we do not process special category data.

• Minors

We do not request Personal Data from minors and children and do not knowingly collect such data or pass it on to third parties.

• Automated decision-making

Automated decision-making is the process of making a decision by automated means without any human involvement. Automated decision-making including profiling does not take place.

• Do Not Sell

We do not sell your Personal Data.

 

Your Rights and Privileges 

• Privacy rights 

Under the AIGDPR and GDPR, you can exercise the following rights:

• Right to information

• Right to rectification

• Right to object to processing

• Right to deletion

• Right to data portability

• Right of objection

• Right to withdraw consent

• Right to complain to a supervisory authority

• Right not to be subject to a decision based solely on automated processing.

 

If you have any questions about the nature of the Personal Data we hold about you, or if you wish to exercise any of your rights, please contact us.

• Updating your information

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us. 

• Withdrawing your consent 

You can revoke consents you have given at any time by contacting us. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

• Access Request 

In the event that you wish to make a Data Subject Access Request, you may inform us in writing of the same. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we will tell you why.

• Complaint to a supervisory authority

You have the right to complain about our processing of Personal Data to a supervisory authority responsible for data protection. The competent data protection authority in Croatia is: Agencija za zaštitu osobnih podataka (Personal Data Protection Agency), Selska cesta 136 HR – 10 000 Zagreb www.azop.hr

 

Changes and Questions

We may update this Privacy Policy from time to time. If we make changes to this Privacy Policy or materially change our use of your Personal Data, we will revise this Privacy Policy accordingly and also change the effective date at the end of this section. We encourage you to periodically review this Privacy Policy to be informed of how we use and protect your Personal Data. If you would like to contact us regarding our privacy practices for any reason, please do so using the details provided above.

 

Effective Date

Sunday, 23 April 2023

Cookie Policy

Welcome to Only Owners and our website at www.ownersdirect-croatia.com (our “website”) operated by Only Owners of [Sikirica 47, 21315 Dugi Rat] (“Only Owners”, “we”, “us”, or “our”). We use cookies and similar technologies (e.g., pixel tags). All of these technologies are small files that are placed on your devices (computer, phone, tablet, etc.). For purposes of this Policy and in our Privacy Policy, we will only use the term “cookie” to refer to all of these files.

 

Below you will find more information about the cookies we use, as well as information on how to refuse and disable/delete cookies. If you have any questions about this Policy or our data protection practices, please contact us using our Contact Form, email us at info@ownersdirect-croatia.com or write to us at the above address.

 

Why do we have a Cookie Policy?

This Cookie Policy sits in line with Croatia`s Electronic Communications Act (“ZEK”) and its EU counterpart the Privacy and Electronic Communications Directive (“PECD”). In accordance with them, we need to obtain your consent when using certain types of cookies. This however only applies to cookies that are non-essential for the operation of our website, namely Functional, Performance, Analytical and Advertising Cookies.

 

What are cookies?

A cookie is a small file that is stored on the hard drive of your computer, smartphone, or other device. With the help of this file, it is possible to recognize your device/IP address and to reuse information about pages you have already visited or to record functions you have used.

 

We use both our own and third-party cookies. Third-party cookies are used by external partners, such as partners who provide content for our websites, suppliers who are responsible for the various features of the website, or programs we use for our analytics and marketing. Through these third-party cookies, these external partners may collect data, such as your IP address and information about your browsing behavior.

 

What are cookies for?

We use cookies to track you and your behavior on our website, social media platforms, and third-party websites so that we can provide you with a better user experience on our website and remember the choices you make when using it, such as your choice of country. We also use cookies to continually improve the content and functionality on our websites for you. In addition, we use cookies to tailor our marketing to your interests and to compile statistics on the use of our websites.

 

Overall, the cookies can be divided into the following four categories: 

• Essential cookies 

These cookies are essential to allow you to browse our website and use its features, such as accessing secure areas of the website, providing requested services, and storing a user’s cookie settings. For example, allowing you to keep your items in your shopping cart while you shop online are an example of essential cookies.

• Functional cookies

These cookies are used to store preferences set by users such as account name, language, and location.

• Performance cookies 

These cookies collect information about how you use a website, such as which pages you have visited, and which links you have clicked on. None of this information can be used to identify you. All data is aggregated and therefore anonymized. Their sole purpose is to improve our website’s functionality. 

• Analytical cookies 

We, as well as third-party vendors acting on our behalf, may use first-party cookies, third-party cookies, or other third-party identifiers to collect anonymous analytics and statistics about our website and how our visitors use them in order to help us improve our website. Our web servers’ storage logs may collect domain names, Internet Protocol addresses, web browser types, and certain data from visitors to the Sites. 

• Advertising Cookies

Advertising Cookies are used to deliver customized advertising to the user. This can be very convenient, but also very irritating.

 

The cookies we use

Below is a more information of the non- essential cookies our website uses. Please keep in mind that the cookies used may change from time to time and that this Cookie Policy will be updated accordingly. 

• TawkConnectionTime

• ownersdirect-croatia.com

• Tawk.to, a live chat functionality, sets this cookie. For improved service, this cookie helps remember users so that previous chats can be linked together.

• session

• Functional

• twk_idm_key

• ownersdirect-croatia.com

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Cookie Consent

When you first visit our website, you will be asked to give your consent to cookies being stored on your device. You can accept all cookies or adjust your cookie settings to store only some of the above categories of cookies on your device. You can also refuse all cookies, except for essential cookies, which are cookies that are required for the proper functioning of the website.

 

You should be aware that if you disable/reject certain cookies, we will not be able to provide you with the best possible user experience on our website, as there may be services and features that you will not be able to use if cookies are required for us to remember the choices you have made.

 

You can revoke your consent or change your cookie settings at any time.

 

Links to other websites

Please note that when you use a link from our website to a third-party website, such third-party website may also set new cookies that are not subject to this policy. In such cases, we recommend that you refer to the cookie policy on the relevant third-party website itself.

 

How can I delete or block cookies?

Since cookies are not stored on our system, but locally on your computer/phone/tablet, we cannot retrieve or delete cookies. However, you can delete existing cookies and disable the use of cookies in general using the following instructions Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, Safari.

 

Changes and Questions

We may update this Cookie Policy from time to time. If we make changes to this Cookie Policy or materially change our use of your Personal Data, we will revise this Cookie Policy accordingly and also change the effective date at the end of this section. We encourage you to periodically review this Cookie Policy to be informed of how we use and protect your Personal Data. If you would like to contact us regarding our privacy practices for any reason, please do so using the details provided above.

 

Effective Date

Sunday, 23 April 2023